Privacy Policy

Last Updated: March 10, 2025

Welcome to Stabilix (“Stabilix,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.stabilix.net (the “Site”), or otherwise interact with us (collectively, our “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

1. Information We Collect

1.1 Personal Information You Provide Voluntarily

  • Contact Information: When you contact us through our Site or other communication channels, we may collect your name, email address, phone number, and any other information you choose to provide.

  • Business Information: If you represent a clinic or medical facility and reach out regarding our patient immobilization solutions, we may collect information about your business, such as the name, address, and other relevant details.

  • Other Information: You may also choose to provide additional information when filling out forms, signing up for newsletters, or posting comments or questions on our Site (if applicable).

1.2 Information Collected Automatically

When you visit our Site, we may use automated technologies such as cookies, web beacons, or analytics tools to collect certain information about your device and browsing behavior. This may include:

  • Log Data: Your IP address, browser type, operating system, referral URLs, and pages visited.

  • Cookies and Similar Technologies: Small data files placed on your device to track usage patterns and personalize your experience. You can manage cookies in your browser settings.

1.3 Information from Third Parties

We may receive information about you from third parties such as analytics providers, advertising partners, or publicly available sources, as permitted by law.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  1. Provide and Improve Services: Operate, maintain, and enhance our Site and Services.

  2. Respond to Inquiries: Communicate with you about our products or services, respond to your questions, and provide customer support.

  3. Marketing and Communications: Send you newsletters, updates, promotional materials, or other information you request or that may be of interest to you, in accordance with your preferences.

  4. Analytics and Personalization: Understand how you interact with our Site, analyze trends, and personalize your experience.

  5. Legal Compliance and Enforcement: Comply with applicable laws, regulations, or legal processes and protect our rights, property, and safety (or those of others).

3. No Payment Processing on Our Site

We do not process payments through www.stabilix.net. If you wish to purchase or pay for any Stabilix product or service, please contact us directly or refer to official communications from Stabilix. Any mention of pricing or fees on our Site is purely for informational purposes and does not imply online payment functionality.

4. Legal Basis for Processing (GDPR and Other Regions)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar data protection laws, we only process your personal information when we have a valid legal basis, such as:

  • Consent: You have given consent to process your personal data for a specific purpose.

  • Contract: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

  • Legitimate Interests: Processing is necessary for our legitimate interests and does not override your rights.

  • Legal Obligation: Processing is required to comply with a legal obligation.

5. How We Share Your Information

We may share your personal information under the following circumstances:

  1. Service Providers: We work with trusted third-party service providers who perform functions on our behalf, such as website hosting, email delivery, and analytics. These service providers have access to personal information only as needed to perform their services.

  2. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

  3. Legal and Regulatory Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  4. Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or those of our users or others.

  5. With Your Consent: We may share your personal data with third parties when you expressly consent to such disclosure.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Once retention is no longer necessary, we will securely delete or anonymize your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect and process. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Ask us to correct inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information.

  • Objection: Object to certain processing activities.

  • Restriction: Request that we limit our processing of your personal information.

  • Portability: Receive your personal data in a machine-readable format and transfer it to another service provider.

  • Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at the email address provided in the Contact Us section. We will respond in accordance with applicable laws.

9. International Data Transfers

If you are accessing our Site from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. We will take measures to ensure that such international data transfers comply with applicable data protection laws.

10. California Privacy Rights (CCPA)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: The categories and specific pieces of personal information we collect, use, and disclose.

  • Right to Delete: Request deletion of your personal information.

  • Right to Opt-Out of Sale: We do not sell personal information.

  • Non-Discrimination: We will not discriminate against you for exercising your rights.

For more information or to submit a request, please contact us using the details in the Contact Us section.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us so we can delete such data.

12. Third-Party Websites

Our Site may contain links to third-party websites or services that are not operated by Stabilix. We have no control over these external sites and are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated policy on this page and update the “Last Updated” date. Your continued use of our Services after we post changes indicates your acceptance of those changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: customerservice@stabilix.net

  • Address: Stabilix LLC, 3330 Oak Grove Avenue, Apt. 1213, Dallas, Texas, 75204